Late last year, the ECB issued a press release and this document about the cost of making a payment (like handing over cash, writing a cheque or sending a payment by direct debit). The question it prompts is ‘why does it cost so much to do something as simple as making a small payment?’ More worryingly it makes you wonder, ‘Why is cash still the cheapest way to do payments, despite all the problems of security, handling and so on that go into a cash payment’? The document is as as infuriating to digest and understand as it is interesting in its subject matter and approach.